SMS Privacy Policy

At [MediLux LifeCare], we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, store, and protect information related to our SMS/text messaging services.

By opting in to receive SMS communications from MediLux LifeCare, you agree to the practices described in this policy.

1. Information We Collect

When you subscribe to our SMS messaging services, we may collect:

Your mobile phone number
Your name (if voluntarily provided)
Appointment and consultation information
Communication preferences
SMS interaction history
Information submitted through forms on our website

2. How We Use Your Information

We may use your information to:

Send appointment reminders and confirmations
Provide healthcare and wellness updates
Share Ayurveda consultation notifications
Respond to inquiries and customer support requests
Send promotional offers and service announcements
Notify you about important updates related to our services

3. Consent to Receive SMS Messages

By providing your mobile phone number and opting in through our website or forms, you consent to receive recurring SMS/text messages from MediLux LifeCare.

Message frequency may vary depending on your interaction with our services.

Message and data rates may apply according to your wireless carrier plan.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to unsubscribe
HELP for customer support

After opting out, you may receive a final confirmation message confirming your removal from our messaging list.

5. Information Sharing

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties for marketing purposes.

Your information may only be shared:

With trusted third-party service providers supporting our messaging systems
When required by law or legal process
To protect the security and integrity of our services

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, misuse, or alteration.

7. Third-Party Messaging Providers

Our SMS communications may be facilitated through secure third-party messaging platforms that comply with applicable privacy and data protection standards.

8. Children’s Privacy

Our SMS services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children through SMS communications.

9. Changes to This Policy

We reserve the right to update or modify this SMS Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Information

If you have any questions regarding this SMS Privacy Policy, please contact:

MediLux LifeCare
Website: https://mediluxlife.care
Email: consult@mediluxlife.care
Address: 2601 McKinney Ranch Parkway, 6401, McKinney, TX 75070, United States